Job Description
- Support the needs of clients to determine appropriate emergency food assistance, prescription assistance and to make referrals to other agencies.
Key Responsibilities
- Update client information in computer database
- Conduct interviews to determine food/prescription eligibility
- Fill out qualification paperwork and have client sign
- Ask client about dietary needs, complete, and submit food orders to pantry
- Retrieve prescription information from client
- Call participating pharmacies for price checks on prescriptions
- Get approval to fill out a voucher for prescriptions from the supervisor
- Fill out prescription voucher for client
- Complete referral forms
Skills Required
- Computer skills
- Ability to interview and ask sensitive questions about financial standing
- Organizational skills
- Communication skills
- Ability to talk to pharmacists on the phone
- Patience
- Ability to tell a client if they cannot receive assistance
Training Required
- Volunteer Orientation
- RSVP registration
- One shadowing shift
Days and Hours of Operation
- Monday – Friday
- 9:00am – 1:00pm
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